FAQ
Our return policy allows you to return products unused within 14 days of receiving them. Once we've received your returned item(s), we will refund the purchase amount as soon as possible. Apparel should be returned unused, unwashed and with all labels still attached. Send the completed return form with the return shipment. Please be advised that we do not cover any return costs.
Yes, we ship globally.
Deliveries within the Netherlands & Belgium take up to 2 working days.
Deliveries within the European Union take 2 – 5 working days.
Deliveries to the U.K. take 3 – 7 working days.
Deliveries to the U.S. take 4 – 9 working days.
Deliveries to all other countries take 5 – 9 working days.
All orders get sent from the Netherlands.
PLEASE NOTE THAT THE KNIT SWEATERS WILL BE SHIPPED AT THE LATEST ON 28 DECEMBER
If you haven't received an order confirmation, please first check if your payment went through and contact us immediately. Sometimes, your confirmation may take a little longer when we have many orders. Please wait up to an hour for your confirmation to arrive at your inbox and please check your spam folder.
It’s possible to cancel your order, please contact us as quickly as possible.
We offer American Express, Apple Pay, Bancontact, iDEAL, Klarna, Mastercard, PayPal, and Visa as payment options.
Yes, of course! Get in touch with us via our contact page, Instagram, Whatsapp (+33745372082) or Email.
Yes, we have donated all the profits from Oct '23 - Jan '24 to the PCRF and have been part of a fundraiser in summer 2024. You can have a look at our Instagram highlight 'Le Giza x Gaza' for proof and more information.